About INDEX Express Freight

About INDEX Freight - Kitchener Waterloo Express Freight for Industry - Delivery Courier for Manufacturing Plastic Metal Fabrication

INDEX Express Freight was incorporated in Waterloo Ontario in July 2001 by Brian Henderson as a Kitchener-Waterloo-based delivery service offering dedicated express freight for industry and manufacturing companies, shipping to areas across Southwestern Ontario such as; 
Kitchener, Waterloo, Cambridge, Guelph, London, Hamilton, Mississauga, Windsor, Sarnia, Barrie, Port Colborne, Tilbury, St. Thomas, Ayr, Stratford, Brantford, Oakville, Burlington, Greater Toronto Area & beyond. 

Chosen for speed, efficiency, and cost-effective solutions, INDEX is the primary express freight carrier for many of the major industrial and manufacturing plants in Southwestern Ontario including top-named building supply companies, fabrication shops, metal fabricators, plastics manufacturing, tool and die makers, gauge manufacturing, automotive part manufacturing, contract parts manufacturing, laser cutters, construction supply, injection mould makers, aluminum fabrication, steel fabrication, machine shops, metal suppliers, packaging & container suppliers. 

"When you place a rush delivery with INDEX, you're placing 
an order with someone who knows you as well as your product, your customer, and your priorities"

In fact, directly or indirectly, many companies have likely already been serviced by INDEX, receiving time-critical parts in their warehouse doors in the hands of an INDEX broker.

INDEX is run by a close-knit team who have known and worked together for decades and know how to offer professionalism and yet also offer a personal approach to the daily time-critical challenges that our clients are dealing with when they call. 

Over 75% of INDEX’s brokers have more than six years of experience at their trade. Having professional brokers handling your high-priced goods, offers a piece of mind that is nearly impossible to find in today’s high-turnover transportation industry.

INDEX places top priority on customer service, accurate billing, easy-to-understand rates, and drivers that have the best interest of your products in mind. 

When it’s your product, your customer, and your time, experience counts.

*Under most circumstances. Occasionally, this is not possible due to unforeseen circumstances which will be explained at the time you place the call.

INDEX's reputation is second-to-none and is proud to say that we have clients who have been with us since day one, in 2001. 


Part of why we believe that these well-known suppliers and manufacturers have put their trust in our services for nearly 15 years is due to the fact that when you place a rush delivery with INDEX, you're placing an order with someone who knows you as well as your product, your customer, your common destination and freight requirements, & more importantly, your priorities.

♦ Pickup within 30-45 minutes*
♦ From your door directly to your customers*
♦ Offering mini vans, cargo van, cube van, dock level straight trucks & flat beds*